Ever since the release of OS X Mavericks some users have experienced
issues with the stock Mail app that prevents the app from receiving any
new messages until its quit or reopene
d. “For some email providers, new email messages in Mail may only appear to arrive when Mail is first opened,” writes Apple.
“No new email arrives until Mail is quit and reopened.”
For anyone still experiencing issues you will be glad to know Apple
has posted a bandaid fix to its website until the full issue is
resolved. The
document is titled
“OS X: New email messages not received until Mail is quit and reopened.”
In order to bandaid fix the issue all you have to do is:
- Choose Mailbox > Take All Accounts Offline.
- Choose Mailbox > Get All New Mail.
Due to the fact you will probably end up doing this multiple times in
a day you can also create a shortcut placed within the toolbar for
one-click quick access.
- Choose View > Customize Toolbar.
- Drag the Take All Accounts Offline button to the Toolbar if it is not there already.
- Drag the Get Mail button to the Toolbar if it is not there already.
- Click Done
Now whenever you experience issues with your mailboxes not refreshing
simple click the Take Offline button followed by the Check Mail button.
It’s not perfect, but until the bug is addressed in a software update
it is the only solution
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